Will callers know it’s AI?
Yes. It introduces itself as an AI assistant for your business.
Can I keep my number?
Usually, yes. Most setups forward calls from your existing number when you’re busy or after hours. We confirm how it works with your phone setup before you commit.
What about callers’ privacy?
Calls can include personal details, so we set it up to collect only what you need and tell callers how their details are used. We talk through recording and storage with you before setup.
Which plan should I choose?
Pick the plan whose minutes cover a normal month of calls: 500 on Starter, 1,000 on Growth or 2,000 on Pro. Not sure how many minutes you use? Ask for a quote and we’ll help you work it out from your call history.
What if I go over my minutes?
Extra minutes are A$0.55 on Starter, A$0.45 on Growth and A$0.40 on Pro, billed per second. You set a monthly spending cap, so extra minutes never cost more than you’ve agreed. You can also add 100 minutes for A$50 in any month.
What’s the difference between a monthly plan and the one-off build?
On a monthly plan we run it for you: setup, the phone and voice platforms, monthly reviews and script updates, with minutes included. With the one-off build (A$4,500) we set it up, test it and hand it over, and you pay the platform bills directly.
Which voice does it use?
Every plan uses our standard AI voice by default. If you’d like a premium voice, ask us and we’ll quote it separately.
How long does it take?
Ready in about 15 business days from your kickoff brief. Business days are Monday to Friday, Brisbane time. The clock starts once we have your kickoff brief, and pauses while we wait on your feedback.
What does it cost?
Monthly plans are A$297 a month for 500 call minutes (Starter), A$547 for 1,000 minutes (Growth) or A$1,097 for 2,000 minutes (Pro), plus a one-off A$997 setup charged with your first month. Changed your mind? You can cancel within 48 hours of paying for a full refund of the A$997 setup fee, and we won’t start your build until those 48 hours have passed. After 48 hours, the setup fee is non-refundable, because the build work happens before your receptionist goes live. This doesn’t affect your rights under the Australian Consumer Law. Extra minutes are A$0.55, A$0.45 or A$0.40, billed per second, up to a monthly cap you set. Prefer to own it? We can build it once for A$4,500 and hand it over, and you pay the platform bills directly. Pay online on this page to start a monthly plan, or ask for a quote and we’ll confirm it suits your phone setup and call volume first.
Is the setup fee refundable?
Changed your mind? You can cancel within 48 hours of paying for a full refund of the A$997 setup fee, and we won’t start your build until those 48 hours have passed. After 48 hours, the setup fee is non-refundable, because the build work happens before your receptionist goes live. This doesn’t affect your rights under the Australian Consumer Law.